At CapitalSites, we understand that maintaining a great relationship with our customers is the most important thing we do. We want our customers to be fully informed of their rights and obligations in connection with their use of the our services, as well as our rights and obligations as a provider of Internet services.

Therefore, we value knowing that our customers understand our various policies and procedures.

Acceptable Use Policy
Supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing CapitalSites' services.

Privacy Notice
Outlines CapitalSites' policy related to privacy and issues around data security, use of customer information, opportunity to op-out and disclosure of customer information.

Service Level Agreements (SLAs)
Reviews CapitalSites' commitment to its customers by reading product-specific Service Level Agreements or "SLAs." These agreements outline CapitalSites' responsibilities and remedies in terms of customer support related to our various products and services.

Account Cancellations
CapitalSites customers can cancel their account by following the procedures listed.

Account Suspensions
On this page you will find CapitalSites' restoration policy for suspended accounts along with the most common causes for account suspensions.

File Restoration
On this page you will find CapitalSites' restoration policy for restoring files, web pages, etc.